All return/replacement claims must be raised within 24 hours of delivery, along with an unboxing video of the product.

1. Damaged or Wrong Product

  • Raise your claim within 24 hours of delivery with an opening/unboxing video as proof.
  • Naishka will arrange a free pickup from your address (return shipping cost borne by us).
  • Choose: replacement, new product, or full refund — as per your preference.
  • Refund or replacement is processed once we receive the returned product.

2. Size Issues or Other Concerns

  • Raise your request within 24 hours of delivery, with an opening/unboxing video.
  • Courier the product back to us within 48 hours of raising the request, and share the tracking ID with us. (Customer bears return shipping cost.)
  • Once the product reaches our warehouse, we ship a new product or process your refund, as per your preference.

Contact for Returns